An online board game is a flexible, accessible, and engaging training format. But it’s not the only one!
Try to come up with a few ideas for how you could run a training session which would meet people’s needs and your training goals. Look for creative ideas and approaches and think about different formats.
You could apply design thinking and take an iterative approach to developing your training. Iterative means doing something more than once and changing it each time to make it better.
Start small, with a basic version of the training
Try it out with a few people
Get feedback on what worked and didn’t work
Improve the training based on what you learned
Test the new version, get more feedback, and make more changes.
Asthma + Lung UK initially designed a full-day in-person training session as a pilot. The day was split into two parts:
Morning session focused on teaching project management and service design approaches and techniques.
Afternoon session focused on an experiential challenge where participants were asked to organise refreshments for the group, putting what they had learned in the morning into practice.
For the refreshments exercise participants were split into two teams: one responsible for food, the other for drinks. Each team was given a budget and a deadline and encouraged to be creative and explore beyond the typical charity training day spread of sandwiches and coffee.
The exercise aimed to simulate a "traditional" way of working versus using design thinking. However, the trainer found that the teams took a traditional approach to the task and the results were similar to every other training day.
The pilot revealed some important insights:
They didn't provide enough reference materials for participants to use during the exercise, which meant it became too focused on how much they could remember.
Participants didn't feel as motivated by the refreshments task as expected. Feedback showed participants wanted a more work-relevant challenge.
- The exercise also revealed some common cultural aspects of working in a charity:
strong desire to use resources carefully
reluctance to take risks or be seen as frivolous with charity funds
unused to adopting an experimental approach.